Privacy Policy and Consent to Data Use

As the operators of these websites, we take the protection of your personal data very seriously. You can trust that we will handle your data responsibly. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. This data protection declaration applies to the collection, processing and use of your personal data if you have a contractual relationship with us or want to initiate one, use our websites, have filled out our contact form and/or have subscribed to our newsletter.

Data is collected in order to be able to properly process an existing contractual relationship with you, to be able to make you appropriate offers or to ensure that the website is provided without errors.

This data will not be passed on to third parties without your express consent.
Please direct your questions and to assert your rights to:

datenschutz@biogest.com

Or by letter to:
The data protection officer
Biogest AG
Siemensstraße 1
65232 Taunusstein

Or by fax to (fax number)
+49 (0) 6128 / 9758-58

Or to our data protection officer
Dr. Wolfgang Gössmann

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

1. Data protection at a glance

Collection, processing and use of your data

We collect, process and use personal data,

insofar as they are necessary for the establishment, content design or modification of the business relationship with you, or
if you have provided us with data, for example on a contact form.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This may, for example, be data that you enter in a contact form. Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. Internet browser, operating system or time of page access).

This data is collected automatically as soon as you enter our website. Our website can generally be used without providing any personal data. If personal data (such as name, address or email addresses) is collected on our website, it is collected and used based on your consent or, if applicable, to fulfill a contract or to process the business relationship with you.

What do we use your data for?

This data can be used to analyze your user behavior. We only collect, process and use personal data about the use of our website (usage data) to the extent that this is necessary to enable you to use the service and our information offerings.

We also process data that we obtain from generally accessible public sources within the framework of legal regulations and what is legally permitted. The collection, processing and use of data is based on Art. 6 Para. 1 Letters a) and b) of the GDPR, which permits the processing of data based on your consent or to fulfill a contract or pre-contractual measures.

If necessary, we process your data beyond the fulfillment of contractual obligations to protect our legitimate interests, for example to enforce our rights and claims or to defend ourselves in legal disputes. In pursuing our legitimate interests, data may be passed on to third parties, usually to a lawyer or tax advisor who is bound to professional secrecy. We do not pass on your data beyond the circle of persons bound to professional secrecy unless the transfer is expressly permitted by law.

Within our company, suitable measures (“Chinese walls”) ensure that only those departments that need this data to perform their respective tasks have protected access to your data. If there is data that we do not or no longer need for the purposes described here, it will be deleted.

We store and process your data for as long as we need it to fulfill our contractual and/or legal obligations. When determining the respective storage period, we observe the relevant commercial and tax retention periods, insofar as your data is covered by these retention obligations. Regardless of the above, the contact form and our newsletter are stored for three years, unless you object to continued storage beforehand.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected or deleted. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request that the processing of your personal data be restricted under certain circumstances. You also have the right to lodge a complaint with the responsible supervisory authority.

If you have any questions about this or other issues relating to data protection, you can contact us at any time using the address provided in the imprint.

2. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para. 1 lit. f GDPR).

Our host will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

In order to ensure data protection-compliant processing, we have concluded a contract for order processing with our host.

3. General information and mandatory information

data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

BIOGEST® AG
Richard Nicolay
Siemensstraße 1
65232 Taunusstein

Telephone: +49 (0) 6128 – 97580
Email: info@biogest.com

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6, PARAGRAPH 1, LIT. E OR F OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.

THE RESPECTIVE LEGAL BASIS ON WHICH ANY PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING IN SO FAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request that the data be transferred directly to another responsible party, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time at the address provided in the imprint if you have any questions about this or other questions on the subject of personal data.

right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can do so at any time by contacting us at the address provided in the imprint.

The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of deleted.
If you have lodged an objection in accordance with Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

4. Data collection on this website

cookies

Our websites use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 Paragraph 1 Letter f of GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6 Paragraph 1 Letter a of GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this data protection declaration and, if necessary, ask for your consent.

server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

browser type and browser version
Operating system used
referrer URL
hostname of the accessing computer
time of the server request
IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose, the server log files must be recorded.

contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this was requested.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry by email, telephone or fax

If you contact us by email, telephone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures.

In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this was requested.

The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

If you would like to receive the newsletter offered on the website, we require an email address from you and, as part of the double opt-in procedure and limited to this, information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. No further data will be collected.

The storage period is three years, unless you cancel your newsletter subscription beforehand. We use this data exclusively to send the requested information and do not pass it on to third parties.

You can revoke your consent to the storage of your data, your email address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.

objection to advertising emails

The contact details published in the imprint may not be used for advertising or sending information materials. We reserve the right to take legal action in the event of a violation.

5. Plugin and tools

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

For more information about Google Web Fonts, please visit
https://developers.google.com/fonts/faq

and in Google’s privacy policy:
https://policies.google.com/privacy?hl=de .

Interactive map

This website uses an interactive map from Dr. DSGVO. The map is operated locally. This solution is data protection-friendly. When accessing and operating the map, no personal data is passed on to third parties. Furthermore, we do not collect any personal data other than that which is technically necessary for accessing and operating the map. The map does not use cookies.

6. Declaration of consent

I agree that the data I provide may be collected, processed and used for the following purposes:

Optimization of my request according to interests and needs within the scope of the information I provided on the “contact form”,
Or – where applicable – for use within the framework of a contractual relationship to fulfil the existing contract or contracts with Biogest AG,
Or – where applicable – as part of the newsletter I have subscribed to for the duration of the subscription.

I have been informed that my personal data collected for the purposes stated above will be collected, processed and used in compliance with the statutory regulations.

I have also been informed of my rights in this privacy policy, in particular that I can revoke my consent at any time with future effect without giving reasons. The revocation of my consent does not remove the right to use data to the extent that this is permitted by law even without my consent.

Your rights to (among others) information, deletion, blocking

You have the right to receive information about your stored personal data, its origin and recipient and the purpose and duration of data processing; you will receive this information free of charge. You also have the right to have this data corrected, blocked or deleted.

In detail:
Right to information
You have the right at any time to request information about all personal data concerning you and processed by us.

Right to rectification
You have the right to request rectification of your data at any time if it is not or no longer accurate. If your data is incomplete, you can request completion at any time.

Right to erasure
You have the right to request the erasure of all your personal data at any time.

Right to restriction of processing
You have the right to request restriction of the processing of data concerning you at any time.

Right to object
You have the right to object to the processing of data concerning you at any time without giving reasons.

Right to complain
If you believe that we have not complied with your request or requests or have not complied with them fully, you can lodge a complaint with the relevant data protection authority.
The Hessian Data Protection Commissioner is responsible for us.

(The Hessian Data Protection Commissioner, PO Box 3163, 65201 Wiesbaden, email: poststelle@datenschutz.hessen.de , www.datenschutz.hessen.de )

We will respond within one month. If we need more than one month to resolve your issue, you will receive an interim message.

As of March 8, 2023